Refund policy

RETURN POLICY

FOR A PURCHASE MADE IN STORE

REFUND AND EXCHANGE

We accept to take back or exchange the new product, unused and in its original packaging within 15 days of its purchase. All refunds will be made according to the payment method used during the purchase.

Sale products cannot be refunded or exchanged.

For health reasons, some products cannot be exchanged or refunded.

FOR A PURCHASE MADE ONLINE

REFUND AND EXCHANGE

We accept to take back or exchange the unused product and in its original packaging within 15 days of its purchase. An email will be sent to you to confirm receipt of the goods and reimbursement will be made according to the method of payment used during the purchase.

Sale products cannot be refunded or exchanged.

For health reasons, some products cannot be exchanged or refunded.

The shipping costs for the return are not reimbursed and will be borne by the customer. To avoid these costs, you can return the product in its original packaging to the store with the electronic invoice on hand.

We reserve the right to refuse a return if the goods appear to be used or in a poor condition.

We are not responsible for lost or stolen return packages.